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Troubleshooting

Customer Service > iLumina 1.x FAQs > Running iLumina


Running iLumina

Choose from the questions below.

"I received an Error Message (a specific error or encountered a specific problem) while running iLumina."

"I encounter media performance problems while using iLumina (audio, animation, virtual tours, charts, print, screen resolution, etc.)."

I have it installed, how do I start it?

How do I find out what version of Windows MediaPlayer I have?

How do I find out what version of QuickTime I have?