Customer Service > iLumina 1.x FAQs > iLumina Installation

iLumina installation

Choose from the questions below.

My installation froze.

I received an Error Message (a specific error or encountered a specific problem) during the installation process.

Which discs should I use?
What is the DVD for, or how do I use it?

I don't understand what it's asking for.
I'm confused about a particular step.

I turned off my computer before the installation finished.
My computer turned itself off before the installation finished.
The installation just exited (quit) for no apparent reason.