Customer Service > iLumina 1.x FAQs

Welcome to the iLumina troubleshooting area. If you are experiencing a technical difficulty with your iLumina product, you can use this area to determine what might be causing the problem. If after following the procedures offered here, you still encounter the problem, you will be prompted to refer the problem to our support staff.

Choose from among the topics below to begin.

What is the difference between UPGRADES and UPDATES?

An explanation and overview of the iLumina package

I need assistance with my iLumina installation.

I need help running iLumina.

Tips/questions on using iLumina

Using the website or questions/problems with the website

Windows 95 compatibility

Global procedures and answers

Using this website

"I can't see the entire iLumina's interface on my screen."