In order for us to address best the technical difficulty
you've encountered, we need to know some information about your
computer. At this time, launch the iLumina System Information
Gatherer (SIG), and allow to run (do not close this page). When
it has finished, it will copy all the information it needs. Return
to this page and paste the information in the text box below.
If you are not familiar with the SIG, click
Paste the SIG information here (By clicking in the
box below and selecting "Paste" from the "Edit"